Fees & Information
Scheduling, Fees & Insurance
Referral Process and Scheduling
New clients can self-refer directly by calling (902) 561-1100 or by emailing email@example.com. Our Client Services Coordinator will follow up with you to answer your questions and match you with the therapist best suited for your unique situation. Third-party referrals from healthcare and related service providers are also welcome. Referral sources can communicate client information by phone, fax or mail, all of which are listed on the Contact page of this website.
This private practice is purposefully operated to ensure clients experience minimal waiting times for initial and follow-up appointments. Appointments are offered on weekdays, evenings and weekends (Saturdays) to accommodate a varity of schedules. Sessions are 50 minutes in duration, at a mutually agreed upon time and frequency.
The fee for clinical services is based on the recommended rates of each practitioners discipline and ranges from $155.00 to $210.00 per 50 minute session. Complete details will be discussed with clients at the time of intake with the Client Services Coordinator. Payment can be made by cash, credit card, or debit and must be received in full at the time of the appointment.
Receipts are provided for clients who wish to request reimbursement from their insurance company. Therapy sessions may be claimed as a medical expense on annual income tax where eligible.
Cancellation & Rescheduling Policy
If you need to cancel or reschedule an appointment notify your therapist as early as possible. Your appointment time has been specifically reserved for your use only.
A minimum of 24-hours notice is required to cancel or reschedule appointments. A late-cancellation fee includes the full cost of the session and must be paid before scheduling another appointment.
Insurance plans & third-party providers do not cover fees associated with late cancellations or missed appointments.
Due to the fact that this service is an independent private practice, "on-call" or emergency coverage is unable to be provided to clients. If an urgent mental health issue should arise, please contact 911 or your local Emergency Department. You can also access assistance from:
NSHA Mental Health & Addictions Crisis Line:
1-888-429-8167 (24 hours/7 days a week).
Eskasoni Mental Health Crisis & Referral Service:
(902) 379-2099 or 1-855-379-2099 (24 hours/7 days a week).
First Nations & Inuit Hope for Wellness Help Line:
1-855-242-3310 or the chat line @ hopeforwellness.ca
Residential Schools Helpline: 1-866-925-4419
If you plan to bill through your health insurance it's best to find out the following information as your first step in arranging therapy services. Counselling or psychotherapy are reimbursable through many private health insurance plans and third party providers. Direct billing is available through Medavie Blue Cross, Non-Insured Health Benefits (NIHB), Indian Residential Schools Resolution Health Support Program, and Green Shield/Provider Connect. Partial billing is available through the Criminal Injuries Counselling Program with Victims Services ($85/session paid by CICP; client responsible for the remaining fee).
Clients are responsible to know the details of their insurance coverage and whether or not counselling services with a clinical social worker is covered by their insurance plan.